Shipping policy

Thank you for visiting and shopping at www.onbrick.com.au. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

*Please note that Production Lead time need to add before the shipping time. 

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method  Estimated delivery time Shipment cost
Standard Shipping 2-4 business days Refer to the check out page
Express Shipping 2 business days* Refer to the check out page

* Overnight delivery is only available for orders with delivery addresses within the Australia Post express network.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

ONBRICK ships to addresses within the AUS Territories, and APO/FPO/DPO addresses. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

OnBrick is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, please contact us imediately.
Please save all packaging materials and damaged goods.


International Shipping Policy

We ship world wide and please refer to checkout page for the postage.