Thank you for sharing your feedback, and I apologize for any inconvenience you experienced with the delivery of your order.
Upon reviewing our records, I see that your order was placed on February 14th, and it was dispatched from our facility on March 25th. According to the tracking information, the package arrived at your address on April 4th. However, it appears that there was no one available to receive it, so it was transferred to the local post office for collection.
While I understand your frustration with receiving your goods, I want to assure you that we strive to meet our production timelines consistently. The production time for your order fell within the timeframe that was noticed to you when you placed your order.