Yes. One must admit when they are wrong.
I brought up several points in my December review. Primary of which were issues around the mounting of the set in the box and support provided by OnBrick. However, I stand corrected.
I maintain that the material quality is good both in terms of fitting, delivery protection and overall look and feel. I looked at other case products before purchasing this one and I maintain that the quality and look and feel of the OnBrick product is better than almost all other options in the market.
There were obvious issues with the mounting of the model however. It's fair to say that suppliers often do not care and do not respond to customer complaints. Perhaps a little more patience on my part would have been beneficial. OnBrick contacted me shortly after my follow-up email and made a commitment to review their manufacturing process and test the mounting in their facility. They also committed to sending out replacement parts should an issue be identified.
They did not disappoint.
A week or so later, replacement mounting brackets and back case wall were sent out at no charge. Again, everything arrived in perfect condition. I had the opportunity to put the case together in recent days and the results speak for themselves. The model sits as expected and looks great on my shelf. The effect of the background image along with the lights really sets this whole display case off. Brilliant!
As for the instructions - a decent look at the product page actually has a video clearly showing every step of the assembly process. So it’s pretty obvious that I won't be part of any MENSA cohort in the future!
The only drawback of this case in my opinion is that it remains attached to the back wall so removal is difficult. However, given that this set does not include any opening compartments to show any internal areas, it is unlikely there would be a need to remove the model from the case regardless.
Note: This follow-up review was done on my own accord because I felt it was necessary to set the record straight and we, as customers, should take comfort knowing that OnBrick do respond to customer complaints and take appropriate action to remedy the situation.